fg660 Privacy Policy Your Information Is Protected

1. Introduction

fg660 is a trusted online gaming platform in Bangladesh. We place the highest priority on the privacy of our users. This Privacy Policy ("Policy") describes how fg660 ("we", "our") collects, uses, discloses, and protects your personal information when you visit our website fg660.cam or use our services.

Please read this policy carefully. By using our platform, you will be considered to have agreed to the terms of this privacy policy. If you do not agree with any term of this policy, please stop using our services.

fg660 reserves the right to change this privacy policy at any time. Changes will take effect from the date they are published on the website. We therefore recommend that you review this page regularly.

2. What Information We Collect

fg660 collects certain personal and non-personal information in order to provide its services. The details are set out below:

2.1 Information You Provide Directly

When you register on our platform or complete a transaction, we may collect the following information:

Full name and username
Date of birth (for age verification)
Email address
Home address and postal code
National ID (NID) or passport details (for KYC verification)
Mobile banking account details (bKash, Nagad, Rocket, Upay)
Bank account details

2.2 Automatically Collected Information

When you visit our website, certain information is collected automatically:

IP address and device information
Browser type and version
Operating system information
Browsing history and page visit patterns
Cookie and session information
Date and time of connection (per BST)
Referring website URL

2.3 Gaming Activity Information

With the aim of improving your gaming experience on fg660, we collect:

Game history and betting records
Deposit and withdrawal transaction details
Bonus and promotion usage history
Game preferences and usage patterns
Account balance and transaction logs

2.4 Communication Information

When you contact us, the following information may be stored:

Live chat conversation records
Email correspondence
Customer service ticket details
Complaint or review content
Survey or feedback form information

3. How Information Is Used

fg660 uses the information collected for the following legitimate purposes. We never misuse your information or sell it to unauthorised third parties.

a Service Provision and Maintenance

To create and manage accounts, process deposits and withdrawals, provide gaming services, and ensure the overall functionality of the platform.

b Identity Verification and Security

To complete the KYC (Know Your Customer) process, verify age (21+), prevent fraud, and maintain account security.

c Customer Service Improvement

To resolve your issues quickly, provide effective support via live chat, and further improve the user experience.

d Responsible Gaming

To monitor gaming behaviour, identify risky behaviour, and provide responsible gaming tools.

e Analytics and Development

To analyse website performance, develop new features, and use data to improve the overall quality of the platform.

f Legal Obligations

To comply with applicable laws and regulations, respond to lawful requests from authorities, and settle legal disputes.

4. Cookie Policy

What Are Cookies and Why Are They Used?

Cookies are small text files stored on your device when you visit the fg660 website. Using cookies, we can make your visit more personalised and seamless.

Essential Cookies

Required for the basic functionality of the website. Without these, logging into your account or completing transactions is not possible.

Functional Cookies

Remember your preferences such as language settings, login details, and personal preferences.

Analytics Cookies

Analyse website usage patterns to help improve services. All data is anonymous.

Security Cookies

To detect fraud and protect your account from unauthorised access.

You can control or decline cookies by changing your browser settings. However, doing so may cause some services to not work properly.

5. Sharing Information with Third Parties

fg660 never sells your personal information. However, limited information may be shared with trusted third parties in the following circumstances:

Payment processors: Payment service providers such as bKash, Nagad, Rocket, Upay, and banks receive the information necessary to complete transactions. These organisations have their own privacy policies.
Technology partners: Game providers such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, and others may receive minimal information to ensure gaming services.
Legal authorities: When providing information is legally required in response to court orders, government investigations, or legal obligations.
Fraud prevention agencies: When required for investigations with agencies engaged in preventing online fraud and money laundering.
Business transfers: If fg660 is merged, acquired, or sold, your information may be transferred to the new owner. Notice will be given in advance in such a case.

6. Data Security Measures

How Is Your Information Kept Secure?

fg660 uses industry-standard security technology to keep your information safe. Our security measures include:

SSL (Secure Socket Layer) encryption — all data transfers are encrypted
Data storage on secure servers with AES-256 encryption
Two-Factor Authentication facility
Regular security audits and penetration testing
Limited access policy — only authorised staff have access to information
Real-time fraud detection system
Regular backups and a disaster recovery plan

Please note: no online platform can guarantee 100% security. Always keep your password confidential and avoid logging in on unfamiliar devices.

Data Retention Period

fg660 retains your information for the following periods:

All information is retained for as long as the account remains active
Even after account closure, some information may be kept for up to 5 years for legal purposes
Transaction records are kept for a minimum of 7 years
Log files are automatically deleted after 90 days

After the specified period, information is securely deleted or anonymised.

7. User Rights

As a fg660 user, you have the following rights regarding your own personal information:

Right to Access

You have the right to know what information we hold about you. Upon request, we will provide a copy of the information.

Right to Rectification

If any of your information is incorrect, you can request a correction. We will make the correction as soon as possible.

Right to Erasure

In certain circumstances you may request that your information be deleted. However, this may not apply where there are legal obligations.

Right to Object to Processing

You may object to your information being processed for marketing purposes and we will stop doing so immediately.

Right to Data Portability

You have the right to receive your information in a commonly readable format that is easy to transfer to another service.

Right to Restrict Processing

In certain circumstances you may request that the processing of your information be temporarily restricted.

To exercise any of the above rights, contact us at: [email protected] — or via our 24/7 live chat. We will respond within 30 days of your request.

8. Minor User Policy

21+

fg660 strictly prohibits anyone under the age of 21 from opening an account or using its services. Age verification is mandatory at the time of registration. We do not intentionally collect personal information from any minor.

If we become aware that a minor is using our platform, their account will be closed immediately and any information collected will be deleted. If a parent or guardian suspects their child is using this platform, please contact us immediately.

9. About External Links

Third-Party Websites

Our platform may have connections to the services of various payment providers or game providers. These third-party platforms have their own privacy policies and fg660 is not responsible for their methods of collecting and using information.

We recommend that you read the privacy policy of any third-party service carefully before using it. fg660 is responsible only for information collected on its own platform.

10. Policy Changes and Updates

Notifying You of Changes

fg660 reserves the right to change this privacy policy at any time. In the event of changes, we will notify you in the following ways:

The "Last Updated" date at the top of this page will change
A notice will be sent to the registered email address for important changes
A notification may be displayed when logging into the account

If you continue using fg660 after the changes, it will be assumed that you have agreed to the new policy. Please review this page regularly.

11. Contact Us

Privacy-Related Inquiries

If you have any questions or complaints about this privacy policy, or if you wish to make a request regarding your information, please contact us. Our dedicated team is ready to assist you fully with your inquiry.

Email Support:
[email protected]

Live Chat:
Direct support in Bengali is available 24/7

Response Time:
A written response will be provided within 30 days of submission

fg660's Privacy Policy